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Introduce Yourself

Welcome to Home of Service, now tell us about yourself and how you found us.
Topics: 7
Replies: 34
Carlos Feld
Nov 8, 2017 5:14 AM

Voice of a Customer

Discussions attempting to understand all of the aspects affecting the customers' expectations, preferences and aversions.
Topics: 1
Replies: 2
John Owidh
Apr 29, 2013 7:08 AM

Customer Effort Concept

Discuss the importance of the Customer Effort Concept and how it affects your organisation.
Topics: 1
Replies: 6
Dylan Baum
Jun 21, 2013 2:24 PM

Home of Service Member Support

This forum is for members who may have any questions about functionality, member benefits or just generally about the website.
Topics: 3
Replies: 17
Dylan Baum
Aug 19, 2013 2:56 PM

SME Customer Service

SMEs and customers of SME companies use this forum to discuss customer service issues
Topics: 2
Replies: 4
Dylan Baum
Jul 23, 2013 2:35 PM

Customer Defection

Discuss the main reasons behind customer defection and how to reverse it.
Topics: 1
Replies: 2
Abdullah Al Jaber
May 23, 2013 6:31 AM

Companies that provide consistently great customer experiences

This forum is used to identify and talk about organisations who consistently meet and exceed their customers' expectations.
Topics: 2
Replies: 7
Jenny smith
Oct 27, 2013 6:45 AM

Measuring Customer Loyalty

Find out the best ways to measure customer loyalty from the Home of Service members.
Topics: 1
Replies: 6
Dylan Baum
Jul 23, 2013 2:47 PM

Measuring and Improving Customer Satisfaction

This forum is designed to help people talk about measuring their customers' satisfaction levels and how organisations can improve.
Topics: 40
Replies: 65
Munish Gupta
Sep 21, 2015 7:45 AM

Employee Learning and Development

This forum is aimed at members looking for information on helping their employees flourish.
Topics: 8
Replies: 15
Alexis Powell
Sep 17, 2015 8:19 AM

General Chat

Make new friends, have a good time. Post about your weekends, life and family here.
Topics: 14
Replies: 21
Rocco Lemaster
Nov 7, 2017 11:18 PM

Customer Service Stories

Share your customer service stories. Tell us about your experiences - good or bad.
Topics: 2
Replies: 9
Alexis Powell
Sep 16, 2015 8:33 AM

Ask The Experts

Our knowledgeable experts are here to help if you have any customer service related questions.
Topics: 4
Replies: 6
Dylan Baum
May 16, 2013 6:33 AM