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INFOGRAPHIC : 10 Elements of a Great Waiting Line

Added by Hya Gatdula on Oct 22, 2013 7:48 AM.
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A waiting line must be constructed logically as well as strategically to successfully do its job: Keep customers moving and keep them happy. The configuration of a queue is half the battle, but what can be found (or not found) within the confines of that line can be the difference between disgruntled customers and satisfied ones.

Read more on: www.customerthink.com