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3 Ways Analytics are Transforming Customer Service

Added by Robert Keay on Nov 28, 2013 4:57 AM.
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No matter what your industry, there’s one offering that can potentially serve as a great differentiator, and that’s service and support. To know whether your organization is doing it well, or whether you need improvement and where, your brand needs the right analytics and beyond that, the means and knowledge to measure them effectively and then act on the insights.

Read more on: www.business2community.com