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Avoid These 5 Customer-Care Traps

Added by Katie Smith on Dec 21, 2014 5:19 AM.
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With the end of the year rapidly approaching, most companies are busy putting the final wrapping on their 2015 fiscal plans and stuffing their strategies with sales and marketing programs to bring joy to their CEOs. But perhaps the most important part of these annual corporate traditions is the building and maintaining of a solid customer base.

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